LevelUp Piano Privacy Policy
Last updated: May 7, 2026 · Effective date: May 7, 2026
LevelUp Piano ("we", "us", or the "App") respects user privacy and complies with applicable data protection laws, including the Korean Personal Information Protection Act (PIPA).
1. Information We Collect
| Category | Items | Method |
|---|---|---|
| Account (required) | Email, name/nickname, Apple/Google ID | Sign in with Apple, Google Sign-In |
| Usage data | Practice session results (score, grade, XP), attendance, song assignments | Automatic during app use |
| Payment | App Store receipt, subscription status | Apple In-App Purchase |
| Device info | iOS version, device model, app version, Crashlytics logs | Automatic |
We do not collect credit card numbers, bank accounts, or other payment identifiers directly. All payments are processed by Apple App Store.
2. Purpose of Use
- User authentication and identification
- Linking students with teachers via invite code
- Storing practice records and statistics
- Validating subscription and processing in-app purchases
- Improving app stability through crash analytics
- Customer support
3. Retention Period
| Category | Period |
|---|---|
| Account info | Until account deletion |
| Practice records | Until account deletion (deletable upon request) |
| Payment records | 5 years (required by Korean e-commerce law) |
| Crashlytics logs | 90 days |
4. Third-Party Services
We share data with the following processors as necessary to provide our service.
| Provider | Purpose | Location |
|---|---|---|
| Apple Inc. | Sign in with Apple, In-App Purchase | USA |
| Google LLC | Google Sign-In, Firebase Crashlytics | USA |
| Amazon Web Services | Server hosting (EC2, RDS) | Seoul region |
5. Your Rights
You may at any time:
- Access, correct, or delete your personal data
- Delete your account (in-app: Settings → Delete Account, or by email)
- Request restriction of processing
Upon account deletion, all personal information is erased immediately, except payment records retained for the legal period.
6. Children's Privacy
This app is designed for use by children under 14 with parental consent required at sign-up for users under 14.
7. Data Protection Officer & Business Info
- Company: Nari Information
- Business Registration No.: 746-08-03415
- Email: hello@nariinfo.dev
8. Changes
We will notify you of any changes through the app or by email.